A COMPLEX WORLD
The rapid uptake of cloud, upgrades of legacy systems, adoption of AI, changing customer expectations and more, mean the world of ERP and CRM systems is already complex.
That’s why you need access to exceptional ERP and CRM specialists to help your organisation be more productive, deliver a truly optimised experience for your customers and give you a competitive edge.
It’s going to get more complex, we’re here to help.
Let us find the talent you need
Our connections with talent extend across a wide variety of ERP and CRM environments, from SAP, Oracle, Dynamics and Salesforce. So, whichever specialist you need for your team, we’re probably already talking to them.
You can call us, or add your contact info and we’ll call you back.
As a trusted partner to public and private sector organisations, we’re used to both working on large-scale ERP programmes one minute, helping get a team in place for smaller businesses to implement their first ERP or CRM system the next and working with small start-ups and scale-ups.
We’ve got the experience, the talent networks and of course our own advanced ERP and CRM systems to help you succeed.
Senior Operations Director - Hays Technology
Insights & Inspiration
Your ERP & CRM questions, answered
What are the biggest ERP and CRM trends in 2021?
AI and machine learning capabilities are going to continue being embedded into ERP and CRM systems allowing for better optimisation of business processes, greater personalisation and improved engagement with customers such as through the use of chatbots. To get ahead, you’re going to want to invest in these areas.
Low code or no code CRM and ERP systems are also set to receive more focus as they allow for greater customisation and personalisation of non-technical ERP and CRM users.
Is it hard to hire ERP and CRM professionals at the moment?
This means it’s going to be tricky to secure the right people, especially those with experience in the newest technologies such as SAP S/4HANA implementations or AI capabilities like Salesforce Einstein.
What are the top technical skillsets needed in 2021 within ERP and CRM?
Employers are looking for professionals with experience in newer tech such as AI, predictive analytics and robotic process automation, which can mean lots of competition for these individuals. You’ll have to move quickly to secure them.
What soft skills should I look out for when hiring ERP and CRM professionals?
These soft skills are also vital within CRM roles, in particular the ability to communicate with a non-technical audience in an engaging way.
What’s the typical salary for ERP and CRM roles?