Head of Operations - Logistics & Supply Chain

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  • Job type

    Permanent

  • Location

    Dubai

  • Specialism

    Logistics

  • Industry

    Retail & Consumer Goods

  • Pay

    Competitive Salary
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Head of Operations - Growing MNC - Based in Dubai

Your new company

This is an opportunity to work for a market leader in their specialist field as the business' new Head of Operations. Over the past 22 years, the organisation has established themselves as the go-to organisation for luxury packages. The company currently operates across three key markets, including North America, Europe and Asia.

Your new role

Role Overview: Lead and oversee all operational aspects of the airline amenities business. Ensure customer satisfaction, drive efficiency, and enhance service delivery. Possess strong leadership skills, operational expertise, and a deep understanding of the airline industry.

Key Responsibilities:
Operational Strategy & Leadership:
- Develop and implement an operations strategy.
- Lead and mentor operational partners.
- Set and achieve KPIs and SLAs.

Supply Chain Management:
- Oversee end-to-end supply chain processes.
- Coordinate with Customer Service for forecasts and tenders.
- Manage logistics and warehousing.

Quality Assurance & Compliance:
- Implement quality control measures.
- Ensure compliance with regulations and industry standards.
- Conduct regular audits.

Client & Stakeholder Management:
- Act as key contact for airline clients.
- Develop strong relationships with stakeholders.
- Support Sales and Customer Service teams.

Operational Management:
- Lead new product launches and custom projects.
- Develop project plans and track progress.
- Implement risk mitigation strategies.

What you'll need to succeed

To be considered for this Head of Operations position, you will need to have experience or qualifications in the below:

- Degree in Operations Management, Business Administration, Supply Chain Management, Industrial Engineering, or related field.
- 5–8 years of operations management experience in airline, hospitality, or manufacturing industries.
- Experience with high-volume production, logistics, or distribution of consumer goods.
- Familiarity with Middle Eastern business customs, regulations, and market dynamics.
- Strong client relationship management, especially with airlines.
- Independent worker with strong multifunctional team collaboration.
- Adaptable to fast-paced, entrepreneurial environments.
- Excellent problem-solving, planning, and project management skills.

What you'll get in return

In return, this role offers a competitive salary and benefits package, along with opportunities for growth and development. You'll work in a lean organisation with access to inspirational senior leadership.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.


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