Author: Jane McNeill, Director, Hays Australia
Gone are the days when a salary-boosting counter offer would successfully retain a resigning staff member. Today people leave jobs for a range of reasons, which are seldom addressed by a counter offer.
From looking for a new challenge to career advancement, a desire to work with newer technology or within an organisation where they can contribute and feel valued, people change jobs for a range of reasons.
Why then would a pay rise, new job title or additional benefits be anything other than a superficial tactic to convince you to stay?
If you receive a counter offer, it’s worth considering the reasons why you initially looked for a new role to begin with. They must have been serious and genuine since you not only looked for a new job but applied, were interviewed and accepted a position elsewhere. These are not the actions of someone satisfied in their current role.
Of course it is flattering when your boss makes a counter offer upon hearing of your decision to resign. But if you look at the situation objectively, you’ll see that recruiting a replacement for a vacated role can be time consuming. We are all time-poor, your boss included, so if there’s even a small possibility of avoiding interviewing, onboarding and training up someone new, your boss will take it.
In our experiences, counter-offers rarely materialise. Often the offer consists of a hollow new job title or a few additional benefits, not real changes that motivate, engage and develop the career of their employee.
In such circumstances, the majority of people will find themselves resigning again within a year. Their original motivations for looking elsewhere are not addressed, meaning their career is in limbo and engagement and motivation are low. Added to this is the broken trust that now exists with your boss, which can be very difficult to deal with.
While every situation is unique, I would urge you to consider your original motivations for leaving and question if the counter offer is really worth remaining for.
Thank you for reading. For more useful advice and insights about the world of work, visit our dedicated blog page here or click on one of the links below.
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