About Hays
Our business is based on one key service: specialist recruitment consultancy services across more than 20 professional disciplines.
How we do it
Specialist recruitment is all about people. Over 5,000 people make up our worldwide team, including 4,062 recruitment consultants, working out of 824 business units in more than 352 offices in 25 countries.
We share ideas, knowledge and experience across businesses and territories to deliver outstanding results and we invest heavily in equipping our staff with the skills to perform to the highest standards, while developing their careers.
Our front and back offices are professionally administered by dedicated teams of support staff in IT, legal, finance, HR and marketing.
How we communicate with our customers
We commit substantial budgets to candidate and client marketing, using direct mail, PR, press advertising, internet advertising and e-marketing.
Our website attracts 500,000 visitors each month and over 10,000 job applications each week, with more than 40,000 live jobs online at any time.
Our office network ensures we’re physically present in all the places where we do business, ensuring clients and candidates receive the highest levels of real service.
Where we are
Our largest market is that of the United Kingdom and Ireland. This market accounts for 70% of the net fees for the Group. We have over 200 offices in the United Kingdom and Ireland.
Our business in Continental Europe and Canada has been growing rapidly. We now operate in 14 countries in the region and have recently opened a new operation in Italy. We have also recently opened an office in Dubai and in May, acquired a specialist recruitment business in the People’s Republic of China and Hong Kong, with offices in Shanghai, Shenzhen and Guangzhou.
The growth of our business in Australia and New Zealand has been phenomenal and we now operate from 28 offices and 145 business units throughout the region.
How we work together
Each Hays business is run autonomously with a distinct business unit identity, management team and structure. This gives each specialist business stream a clear style and identity; one that is reflective of the clients and candidates and the business sector being served. Even with this relative independence, each business shares the brand values of Hays to ensure consistent standards of service quality, communication and delivery to each business sector in which we operate.
